A selection of messages from our customers about our accommodation booking system.
We’ve invested heavily in our business to get it where it is today. Inn Style is a key partner for us and mirrors our passion for quality, attention to detail, and design and is ultimately complemented by personal customer service.
For me, there was no alternative. Inn Style not only boasts a sleek customer-facing design that supplements our website’s look but it is also incredible easy to use — both for the customer and the back office team. With these elements combined it puts Inn Style in a class of its own.
The Inn Style team offer excellent support and in the business world this is crucial. There has been the odd occasion when additional support was needed and the Inn Style team are always happy to help — even out of hours. The customer service is outstanding and this will come as a great comfort to any business user.
Dominic — Waternook Lakeside Accommodation
Rated The Times “Top 50 Best Cottages in Great Britain & No.1 in The Lake District” in their Category. February 2016. Double Visit England 5 Star Gold Award
With Inn Style we were able to switch to ‘Stripe’ as our payment system. It’s meant that we have got rid of our card machines and the various monthly charges and contracts that used to go with them. It’s simplified the payment process enormously.
We can log into the system wherever we are. Inn Style is mobile friendly so we can access bookings on a tablet or phone – it’s very comforting that we know exactly what’s happening and can respond very quickly to anything that crops up.
I wake up in the morning and it’s exciting to see if we’ve taken a booking overnight. We’d never get those customers if we didn’t offer online booking. All the details of the booking are captured for me – I can see all of the details instantly.
Jenni & Kevin – Happy Days Retro Vacations
We moved our business over to Inn style it was the best move we did. It is quite easy to navigate but anything i get stuck with i know there is always someone there to help. The Inn Style team are so efficient at getting back to you. Never have to wait long for any help at all.
Jayne Oates — Overdale Guest House, Whitby
We invested heavily in our renovation and wanted the guest booking experience to be of a similarly high standard. Inn Style is slick, simple and mobile-friendly — and immediately stood out as the best option for our high-end B&B.
Andy & Polly — Highgate House, Whitby
As well as technical excellence, the customer service at Inn Style was great. All credit to the team for having the technical skills, business acumen and customer support ethos that they do. They were keen to listen, appreciated the feedback, and were very responsive to our requests – just what you want in a supplier.
Inn Style has turned what was the most laborious part of our business into something so incredibly sleek, beautiful to look at and easy to use.
The platform has vastly reduced the number of hours spent on managing bookings and payments meaning we have much more time to invest in our guests’ experience.
It’s so clever and well thought through — I can’t believe I’d say such a thing about a booking platform, but it has also been a joy to learn how to use.
Finally, I’d like to say the support is great and when things start feeling a little complex, it’s so cool that you can get a friendly reassuring voice so quickly on the phone. Thanks Inn Style!
Henry, Simon and Calypso at Gainsborough Wharf
The service provided by Emma in particular has been simply outstanding, we have asked lots of questions and her patience and speedy responses have been unbelievable, at times I have winced sending messages or calling the office, but every time your team have been incredible. Please thank everyone on our behalf. I would not hesitate in recommending Inn Style to any accommodation owner!
Kent Laws — Cromer Holiday Cottage
Guests expect us to deliver amazing accommodation. We want to provide a fabulous service and make sure the event is memorable for all the right reasons. It’s imperative that the booking system reflects our same high standards and those of our customers. Inn Style effortlessly does both.
Mark Sorrill — The Pop Up Hotel
Making the move has been a big game-changer for us. Inn Style is a real joy to use. Time spent on admin has been reduced so much following the switch, giving us much more time to work on our business. Contact with the team is always quick, clear and friendly.
Polly Cameron — The Dell of Abernethy, Invernesshire
We started our business last year and we looked at several systems as the existing business didn’t use one. We chose Inn Style and we’ve never regretted that decision.
The system is clear, well-designed and, crucially, mobile-friendly. The customer support has been excellent and any issues we’ve had have been dealt with swiftly and efficiently.
Mark Lardner — Crossways Guest House, Cheltenham
Inn Style helps us convert website visitors into direct bookings without us having to lift a finger. It has undoubtedly saved us time and money.
Beth Jones — Cwtch Camping, Wales
We have been with Inn Style from the beginning and they have been incredibly helpful. We took them on after we had had a terrible experience with WorldPay.
We were a new company ourselves at the time and Inn Style listened to all our needs and made changes to our account accordingly. We also feel that when we call we get to speak to a real person that knows who we are rather than a faceless company that passes us from department to department with endless hours of terrible phone music.
Inn Style is an excellent company that is growing from strength to strength and whom without we would not have been able to help our customers as well as we have been able to.
We love the fact that our customer receives an automated invoice when booking and allows us to set up other relevant notifications, it gives us a very professional edge. Many thanks guys we really appreciate you.
We have been very impressed with the Inn Style booking system – it is both intuitive & easy to use. Furthermore their support team were fantastic in making the transition from our old booking partner a painless and seamless exercise. As we manage our own website, their help with the coding to integrate the booking calendar was especially useful
I have tried out dozens of booking systems … I have to say hand on heart this is the most brilliant system i have ever used in every way … five stars to you Inn Style … amazing job.
Alex Leeor — Karuna Farm
Intuitive and cost effective. After trying many different online booking providers, some very expensive, Inn Style proved them selves more capable and competitive than the competition.
Abbotsley Golf Hotel
We’ve been using Inn Style since we opened our B&B in July and we are really impressed with how easy everything is to use – and so are our guests! We are from IT backgrounds and I would say that after 27 years in IT, Inn Style is quite simply one of the best (if not THE best) software company I’ve ever dealt with. Thanks for really listening to your customers.
Clare Wright – The School House B&B
We have used Inn Style as our booking system for The Rest Hotel in Lincoln for over a year now. We were attracted to the ease of use and simplicity of the system whilst being able to do all the tasks that we needed without having a steep learning curve for the staff. Support is also very accessible and responsive. We would recommend Inn Style if you are looking for ease of use and good UK support.
Richard Standley, Director, The Rest Hotel Lincoln
I have to let you know how impressed I am with Inn Style and Inn Charge! I love that it is now checking Booking.com cards! Last Autumn, before we switched to using Inn Style, we had some fake bookings and Inn Charge would of seen those off instantly. Now, when I receive the notification, I can instantly go into Booking.com and mark the card as declined. Its a great feature – in fact so is all of Inn Style. Really delighted with it!
Louise Clough, The Swan Hotel
Would just like to say a big thank you to all at Inn Style for the help and support we have received whilst setting our account up with you. The service we have received from you has been second to none. Thanks!
Ever since I was introduced to Inn Style a year ago I have never looked back. The most informative yet simple to operate online booking system. The customer service is excellent which is great as I am still baffled by computers but this has made my life so much easier at an affordable price. I would definitely recommend your product without hesitation.
Alexandra Lamb — Herdwick Guest House
Try Inn Style for absolutely free for 14 days. No payment details required. Immediate access to your account.